From Thursday the 1st of January 2026, we will be standardising the process for all EPC, CDM and TCA Care plans, issued by your referring General Practitioner. By understanding and following our updated process, we will ensure you’ll receive clear communication and directives from our team, now and in the future. This process has been implemented in accordance with other physiotherapy clinics common practice. Please see the below for the updated requirements:
- Payment required upfront – You will be required to pay a partial amount ($10) for each appointment under your Medicare Care Plan. We will process the claim in clinic through our eftpos terminal. Only five visits are available to claim under a Medicare Care Plan per calendar year. To understand more about Care Plans, please refer to the Medicare Handout.
- Increased Medicare Fee – In order to continue regularly providing these services, we will now implement a $10 out-of-pocket charge. This will increase the total appointment cost to $71.80 with reimbursements applicable for patients with an eligible care plan. If you are not eligible for the Medicare Reimbursement, you will be liable to pay the outstanding $61.80 out-of-pocket.
- Medicare Card Required – We would greatly appreciate you bringing your Medicare Card to each appointment to process your payment and reimbursement to the correct claimant. If the patient is under 18 years of age, a parent or guardian’s Medicare Card may be required to receive the reimbursement of the claim.
To continue providing excellent care with our clinical services, we require these changes to come into effect as of January 1st, 2026. If you would like to discuss these terms in confidence, please speak to our Clinic Leaders, Nicole, Gina, or Jordan.
Thank you for supporting our clinic!
Kind regards,
Corio Bay Physiotherapy Team